Privacy & Personal Data Protection Policy
This Privacy Policy describes how Kalvin Impex collects, uses, and safeguards the personal and corporate information you provide when visiting our website, submitting product enquiries, or requesting material samples.
1Information We Collect
Because Kalvin Impex operates primarily as a B2B specialised importer and bulk supplier, the data we collect is intended solely to facilitate commercial transactions, sample dispatches, technical evaluations, and customer service:
- Contact Information: Full name, corporate email address, direct phone numbers, company name, GST/tax identification, and physical shipping address.
- Commercial Specifications: Intended product series, particle size grades, quantity requirements, production schedules, and custom color matching requests.
- Technical & Device Data: Anonymized browser version, device type, operating system, and approximate geographic region collected via standard web server logs.
2How We Use Your Information
Your submitted details are utilized strictly for legitimate business operations:
Quotation & Formulation Matching
Generating formal price sheets, proforma invoices, and recommending exact solvent-resistant grades for your machinery.
Sample Dispatch Logistics
Booking air-express sample packages through contracted couriers (Blue Dart, DHL, DTDC) with tracking updates.
Compliance Verification
Sending authorized COA (Certificate of Analysis), MSDS, and TDS documents specific to your batch.
Client Communications
Notifying verified clients of newly imported container arrivals, seasonal catalogue updates, and inventory releases.
3No Sale or Rental of Personal Information
4Cookies & Local Storage
Our website utilizes minimal, essential cookies and browser storage tokens:
- Functional Storage: Remembering catalogue filters, particle size view selections, and authorized administrative session tokens.
- Security & Performance: Anti-spam CSRF validation tokens and load-balancing indicators. We do not operate intrusive tracking pixels or behavioural ad re-targeting beacons.
5Data Retention & Your Rights
We retain commercial correspondence and order records for statutory accounting, tax, and customs audit purposes. You maintain the right at any time to:
- Request a copy of the corporate records associated with your account.
- Request correction of obsolete phone numbers, addresses, or contact persons.
- Opt out of informational catalogue release notifications by emailing info@kalvinimpex.com.